10855 Fairfax Blvd, Fairfax, VA 22030

We know that having professional support is crucial for any business regardless of its size and type. Therefore, providing exceptional customer service to our merchants is just as vital to us as providing them with competitive rates.

Using the form on left, a WBS Customer Support representative will receive and respond to your email within an hour during normal operating hours: 8:30 a.m. to 5:30 p.m. EST, Monday-Friday. Off hours response times may vary.

If would like to speak directly with a Customer Support representative please call us at 1-800-WBS(927)-5675. Please have your Merchant ID (MID) available for reference.